Onboarding with both M365 Default Routing and SBC Configuration
This section describes how to onboard new customers by applying the default M365 Onboarding script. This option also allows you to automatically configure the customer DNS domain as part of the Onboarding script. Once M365 has been configured, the wizard continues with the SBC configuration.
➢ | To onboard with both M365 and SBC configuration: |
1. | Select option Configure M365 default routing, the following screen is displayed: |
2. | Configure parameters as described in the table below and then click Next. |
M365 Default Routing
O365 Setting |
Description |
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Click here to Provision M365 Domain and DNS Automatically |
Support for automatic and semi-automatic DNS provisioning (refer to Setting up Fully Automatic DNS Provisioning and Setup Two-step Provisioning respectively). |
Region/Country |
The customer SBC region subdomain name configured (see Configure DNS API). |
IP Address |
Preconfigured IP address of the region SBC (see Configure DNS API). |
SBC |
Preconfigured FQDN of the region SBC (see Configure DNS API). |
Domain Name |
Preconfigured domain name of the DNS (A-record) (see Creating A Records for SBC Devices). |
SBC Site Name |
The Customer Shortname configured at the start of the wizard. |
License Plan |
Preconfigured license plan including all phone system licenses not only E5. The customer should have at least one Teams phone system free as part of Direct Routing requirements. |
Other Configuration |
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Online PSTN Gateway |
Unique subdomain name per M365 Tenant (CSOnlinePSTNGateway –FQDN) which represents the desired host name added for the carrier trunk. This name must be preconfigured on the M365 Tenant Domain or via DNS provisioning (see Register End Customer Tenant DNS Sub domains). |
M365 Onboarding Script |
Preconfigured script that is prepared by AudioCodes Professional services and that can be customized by setting Customer Variables. Click the to edit the Onboarding script file. For example, when a service provider needs a separate registration per customer tenant. See Default M365 Tenant Onboarding Script. |
M365 Cleanup Script |
Preconfigured script that is prepared by AudioCodes Professional services and that can be customized by setting Customer Variables. Click the to edit the Cleanup script file. See Default M365 Tenant Cleanup Script. |
Customer Variables |
Script variables can be customized and loaded to the M365 Onboarding and Cleanup scripts. See Customer Variables. |
The wizard continues with the SBC configuration.
3. | Configure SBC parameters according to the table below and then click Next. |
SBC Parameters
O365 Setting |
Description |
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Configure SBC |
Select check box if you wish to configure the SBC. |
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SBC Site Name |
Name of the SBC site location. |
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Online PSTN Gateway |
If Default Routing was selected, then this field is automatically filled. |
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SBC Configuration |
Select one of the following SBC configuration modes:
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Region |
Select the required SBC device according to site location IP address. |
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Carrier: (this option is only relevant if SIP Trunk and BYOC were selected above). This option is available If you selected SIP Trunk or BYOC for SBC Configuration above. The selected carrier binds to the configured SIP Interface, Proxy Set and IP Profile on the SBC (where the same name is configured for all three entities on the SBC). |
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Carrier Registration |
Select this option to perform SIP Account Registration for the Carrier trunk:
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Enable CAC |
Enable Call Admission Control (CAC). From the drop-down list, select the desired CAC Profile including the desired number of call sessions. |
4. | Click Next, the Wizard continues with the configuration of the SBC Number Prefixes. For initial setup, a Dialplan file must be preconfigured on the SBC or IP-PBX. For Second day management, SBC prefixes can later be imported (see Manage SBC Prefixes). |
5. | Define a prefix number range either by uploading a CSV file or by entering specific number prefixes. |
Define Prefixes
Setting |
Description |
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Update from CSV |
Browse to load a CSV file containing a range of telephone prefixes. |
Telephone Number Prefix |
Enter a specific telephone number prefix. |
6. | Configure SBC scripts: |
● | Click the to edit the SBC Onboarding Script file. This is a Preconfigured script that is prepared by AudioCodes Professional services and that can be customized by setting Custom Variables. |
● | Click the to edit the SBC Cleanup Script file. Each SBC Onboarding script file has a corresponding Cleanup script file to restore the configuration to their original settings. This is a Preconfigured script that is prepared by AudioCodes Professional services and that can be customized by setting Custom Variables. |
● | Script variables can be customized and loaded to the SBC Onboarding and Cleanup scripts above. |
See Managing Onboarding Script Templates.
7. | When you have completed the configuration, click . |
8. | Monitor the Customer and Deployment statuses (see Customer Status and Deploy Status and Status Indicators). |